Privacy Policy
Statement of Privacy
CHD Media LLC (hereinafter the "company") and Creek Home Design is committed and dedicated to protecting your privacy. This Statement of Privacy explains what personally identifiable information is collected through the use of Creek Home Design and governs all data collection and data usage at the site, https://www.creekhomedesign.com (hereinafter the “website”). By using, viewing, or visiting the Creek Home Design website, you consent and accept the data practices described in this statement. This statement applies only to this website.
Collection and Use of Your Personal Information
Creek Home Design collects personally identifiable information, such as your e-mail address, name, home or work address, or telephone number when you provide it via a form accessible from the website, or credit card information (through a third-party vendor as stated below) when you make a purchase on the website. This information is collected when you contact us, place an order on the site, subscribe to a newsletter, ask a question, or when you submit a contact form to request information from us. We may also collect information that you submit when you participate in any online survey that we may post on our website, or through surveys sent via email to conduct research about our current services, or potential new services. Creek Home Design may also collect anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests, and favorites. This type of anonymous data may be provided to other parties for marketing, advertising, or other uses. Examples of this anonymous data may include analytics or data collected from cookies.
This information is used by Creek Home Design for the operation of the website, to improve performance of the website, to maintain the quality of service we provide, to enhance our products and services offered, to effectively process requests and/or transactions, to send promotional information and offers via email, and to provide general statistics regarding use of the Creek Home Design website. Each email promotion will provide information on how to opt-out of future mailings. Creek Home Design uses this information to respond to questions submitted, to provide user support, and to track and measure advertising on the website. Information submitted to the site will be used by Creek Home Design only as necessary for our legitimate business interests (namely to grow our business). We may also use this information to provide you offers and promotions from partners or our affiliates in exchange for a commission without additional cost to you. Note: Creek Home Design does not read any of your private online communications.
Creek Home Design will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Creek Home Design or its website; (b) protect and defend the rights or property of Creek Home Design; and, (c) act under exigent circumstances to protect the personal safety of users of Creek Home Design, or the public. We may disclose or transfer personal information collected through the website to third parties who acquire all or a portion of our business, which may be the result of a merger, consolidation, or purchase of all or a portion of our assets, or in connection with any bankruptcy or reorganization proceeding brought by or against us. However, personal identifiable information will be transferred to the acquiring party in accordance with this Statement of Privacy.
Analytics Tools
There is also information about your computer hardware and software that is automatically collected through Log Data and Google Analytics. This information includes without limitation: your IP address, MAC Address, mobile unique device ID, browser type, browser information, internet service provider information, operating system, domain names, access dates/times, referring website addresses, pages visited, clicked links, cookies, traffic patterns, and other general patterns related to your use of the website. This information is used to analyze user behavior and interests. Collected personal identifiable data, and automatically collected data may be used to deliver relevant website content and advertisements to you as necessary for our legitimate business interests (namely to grow our business).
The third-party analytics companies, such as Google Analytics, who collect information on the Creek Home Design website and/or services and other online products and/or services may combine the information collected with other information they have independently collected from other websites and/or other online or mobile products and services relating to your activities across their network of websites as well as online and/or mobile products and services. Many of these companies collect and use information under their own privacy policies.
Children's Right to Privacy
All information and content on this website is intended for persons over the age of 18. This website does not knowingly collect any personal identifiable information on children under the age of 13. Children under the age of 13 are not permitted to use the website or submit personal identifiable information without parental or guardian consent. If a parent or guardian believes that information of a child under 13 is in the website’s database, please contact us immediately at connect@creekhomedesign.com to have that information deleted.
Use of Cookies
The Creek Home Design website uses “cookies” to help personalize your online experience and to better understand from where our clients originate. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize a Creek Home Design page, or register with the Creek Home Design site or service, a cookie helps Creek Home Design to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the Creek Home Design website, the information you previously provided can be retrieved, so you can easily use the Creek Home Design features that you customized.
The email programs of Creek Home Design employ some tracking methods. Creek Home Design tracks “opens” via a tracking pixel in the email – meaning the company tracks who opens e-mail messages and when the e-mail messages are opened. The “clicks” are tracked via encoded URLs – meaning whether you click on the links contained in our e-mail messages is tracked. This information is used internally only to help Creek Home Design deliver relevant messaging, and for our legitimate business interests (namely to grow our business) and is not shared with any third parties.
You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Creek Home Design services or website when you visit. If cookies are disabled not all functions of the website may operate properly, or it may cause the website to be considerably slower.
Third parties including social media sites (Facebook, Pinterest, Twitter, etc.) may use their own cookies, and other technologies to collect and receive information from our website for the purpose of providing target advertisements. You may see our ads on social media sites after you have visited our website.
Third Party Use and External Links
Creek Home Design encourages you to review the privacy statements of the websites you choose to link to from Creek Home Design so that you can understand how those websites collect, use, and share your information. Creek Home Design is not responsible for the privacy statements or other content on websites outside of the Creek Home Design website.
Creek Home Design may share your information with third parties only when you explicitly authorize us to do so. However, the website may use third-party service providers to service various functions of the website. Each third-party service provider’s use of personal identifiable information is governed and dictated by their own respective privacy policy.
Creek Home Design currently uses the following third-party service providers:
Keap – this service is used for email delivers, promotions, and offers. Your name and email address are stored for the purpose of delivering these services and communications for our legitimate business interests (namely to grow our business). Please refer to Keap’s Privacy Policy for further information.
This list may be amended from time to time by Creek Home Design at its discretion as required by legitimate business interests. Creek Home Design encourages you to periodically review this Statement of Privacy to remain informed on what third-party service providers we are using. Your continued use of the Creek Home Design website after any amendments to this list are made constitutes your acceptance of the changes and updates.
Marketing and Advertising
Creek Home Design uses your information, including personal information, behavioral metrics, geo-location data, demographic data and marketing preferences to personalize and display advertisements, and other content for you. We may also use such data to send other marketing communications to you about relevant products and services we offer such as online courses; books; live broadcast training such as webinars, summits, expos, or masterclasses; live events and conferences; consultation and coaching services. We do so only for our legitimate business interests (namely to grow our business). We may include, offer or advertise third party links, affiliate links, products, or services on the website, and once you click on a third-party link and leave Creek Home Design, you are no longer bound by this Statement of Privacy or our Terms and Conditions.
Articles on this website may include embedded content (e.g., videos, images, advertisements, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.
We may use Google Adsense advertising along with any other third-party advertising on the website. Google is a third party that also uses cookies to serve ads on the website for the purpose of providing a positive user experience. Third party vendors such as Google use cookies to serve ads based on a user’s prior visits to the website. You can opt out of Google by visiting their privacy policy and ad settings.
From time to time, Creek Home Design may engage in remarketing efforts with third party companies such as Google, Facebook, Pinterest, YouTube, Instagram, Twitter, etc. in order to market the website. These companies use cookies to serve ads based on user’s past visits to the website.
In addition to using cookies and analytic technologies as described above, Creek Home Design also may permit certain third-party companies to help it tailor advertising that they think may be of interest to users, and to collect and use other data about user activities on its sites and/or services (e.g., to allow them to tailor ads on third-party services). These companies may deliver ads that might also place cookies and otherwise track user behavior. These companies may use information about user behavior in order to provide customized advertisements across various services and products. In the course of providing these services, products or placing advertisements, these third-party companies may place or recognize a unique cookie on your computer and may record information to these cookies based upon your activities on the Creek Home Design website. Each of these companies uses this cookie information according to their own privacy and security policies. We have no control over these third parties, nor are we responsible for the activities and practices of these third parties. You should contact them directly and consult their Privacy Policy if you have any questions on their practices. If you wish to not have this information used for the purpose of serving you targeted ads, you may opt-out as specified in this Statement of Privacy. Please note this does not opt you out of being delivered advertising. You will continue to receive generic ads.
Sensitive Data
Creek Home Design does not collect sensitive personal information. Sensitive data refers to data that includes your social security number, details about race or ethnicity, religious beliefs or affiliation, sex orientation, trade union membership, political opinions or affiliation, health information, genetic and biometric data, or criminal background. At no time should you submit sensitive data to the website. If you elect to submit such information to us, it will be subject to this Statement of Privacy.
If we are required by law to collect personal data to fulfill the terms of a contract between you and Creek Home Design, and you choose not to provide us with that data when requested, we may not be able to perform the contract (i.e. provide you with the specified goods or services). Failure to provide necessary personal data could result in cancellation of a product or service you have ordered. If that occurs, Creek Home Design will notify you at the time of the cancellation. We require only the information that is reasonably necessary to enter a contract with you. We will not require you to provide consent for any unnecessary processing as a condition of entering a contract with us.
Opt-Out Rights
All emails delivered by Creek Home Design will provide information on how to opt-out of future mailings. Should you no longer which to receive communications from Creek Home Design, you have the option to opt-out by clicking the ‘unsubscribe’ in the bottom of the email we send to you. Alternatively, you may also notify us at connect@creekhomedesign.com and request to discontinue communications with Creek Home Design.
In regards to third party websites, you will need to contact them directly to unsubscribe and opt-out from their marketing or communications.
Security of Your Personal Information
Creek Home Design secures your personal information from unauthorized access, use, or disclosure to the best of our ability following commercial industry standards. Creek Home Design secures the personally identifiable information you provide on computer servers in a controlled, secure environment protected from unauthorized access, use, or disclosure. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security of your information. Therefore, Creek Home Design cannot ensure or warrant the security of any information you transmit via the internet. By transmitting any such information to the website, you accept that you do so at your own risk.
Creek Home Design does not knowingly permit the use of malware, spyware, viruses, and/or any other similar types of software. Please contact us immediately at connect@creekhomedesign.com if you suspect our site has been compromised in any way.
When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol. When you make a purchase through Creek Home Design, you are directed to a third-party vendor to complete the transaction. Any information you provide during the checkout process is not stored on our website, but rather provided to the third-party vendor that completes the purchase transaction.
By using this website, you agree to hold us harmless for any security breach and for any unauthorized use of your personal identifiable information by third parties. You also agree that we cannot be held responsible for any disclosure of your information through our website without our knowledge and consent.
Changes to this Statement of Privacy
Creek Home Design retains the rights to update and modify this statement and will occasionally update this Statement of Privacy to reflect company and customer feedback. Creek Home Design encourages you to periodically review this Statement to be informed of how Creek Home Design is protecting your information.
Continued use of Creek Home Design after updates or changes have been made to the Statement of Privacy constitute your acceptance of the changes. If you do not wish to be bound by this Statement of Privacy, you must discontinue use of the website.
Contact Information
Creek Home Design welcomes your comments or questions regarding this Statement of Privacy. If you believe that Creek Home Design has not adhered to this Statement, please contact us at connect@creekhomedesign.com. We will use reasonable efforts to determine and remedy the issue.
Last Updated: June 2023
